USP&E IS PROUD TO SERVE AS BALDOR GENERATOR'S MULTI-NATIONAL SERVICE AND WARRANY REPAIR DISTRIBUTORS
BALDOR Warranty Information - Diesel and Natural Gas Generators
Baldor will replace or repair free of charge any part or parts of the generator of their manufacture that are defective in workmanship and materials for a period of time as set forth in the Warranty Period chart below. All Baldor products requiring warranty service shall be transported or shipped freight pre-paid to a Baldor Generator repair facility. Notification of the defect or problem, a description of the manner in which the Baldor generator is used, and the name, address and telephone number of the customer requiring warranty service must be included. Baldor is not responsible for removal and shipment of the Baldor product to the service center or for the reinstallation of the Baldor product upon its return to the customer, or any incidental or consequential damages resulting from the defect, removal, reinstallation, shipment or otherwise. Problems with Baldor products can be due to improper maintenance, faulty installation, non-Baldor additions or modifications, or other problems not due to defects in Baldor workmanship or materials. If a Baldor Generator repair facility determines that the problem with a Baldor product is not due to defects in Baldor workmanship or materials, then the customer will be responsible for the cost of any necessary repairs. Genset engines are covered under the engine manufacturers warranty. Proper engine maintenance is required. Any request for engine warranty or repair should be made directly with the engine manufacturers warranty center. See engine manufacturers data for applicable engine warranty periods and location of repair centers. This Limited Warranty and Service Policy represents Baldor’s sole and exclusive warranty obligation with respect to Baldor products. Baldor’s liability to a customer or any other person shall not exceed Baldor’s sales price of the applicable Baldor product. BALDOR DISCLAIMS ALL OTHER EXPRESSED AND IMPLIED WARRANTIES INCLUDING THE IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE AND MERCHANTABILITY.
WARRANTY PERIOD | ||
Generator Series | Labor* | Parts |
Portable Products (Premier, Powerchief, DG Series) | 1 Year | 3 Year |
Towable Products (TS) | 1 Year or 3,000 Hours Whichever Comes First | 3 Years or 3,000 Hours Whichever comes first |
POW’R LITE Light Towers | 1 Year or 3,000 Hours Whichever Comes First | 3 Years or 3,000 Hours |
3600 RPM Standby Systems | 1 Year or 1,000 Hours Whichever Comes First | 3 Years or 1,000 Hours Whichever comes first |
1800 RPM Standby Systems | 1 Year or 3,000 Hours Whichever Comes First | 3 Years or 3,000 Hours Whichever comes first |
Industrial Standby Systems | 1 Year or 1,000 Hours Whichever Comes First | 2 Years or 1,000 Hours Whichever comes first |
Industrial Prime Power Systems | 1 Year or 1,000 Hours Whichever Comes First | 1 Year or 1,000 Hours Whichever comes first |
International | 1 Year or 1,000 Hours Whichever Comes First | 1 Year or 1,000 Hours Whichever comes first |
* For products covered under labor coverage, travel expenses will be allowed up to 7 hours straight labor or 300 miles, whichever occurs first, and only applies to permanently wired and mounted products (AE, DLC, GLC, IDLC). You must save the purchase receipt. Proof of purchase, date, serial number and model number will be required for all portable and Towable products to qualify for any warranty consideration. A start-up inspection form/warranty registration must be completed in its entirety and submitted to Baldor Generators within 30 days of start-up to qualify for any warranty consideration, excluding: Portables, Towables and Light Towers.
NO WARRANTY REGISTRATION CARD IS NECESSARY TO OBTAIN WARRANTY ON BALDOR GENERATORS. YOU MUST SAVE THE PURCHASE RECEIPT. PROOF OF PURCHASE DATE SERIAL NUMBER AND MODEL NUMBER WILL BE REQUIRED FOR ALL PORTABLE AND TOWABLE PRODUCTS TO QUALIFY FOR ANY WARRANTY CONSIDERATION. FOR ALL OTHER PRODUCTS, A START-UP INSPECTION FORM / WARRANTY REGISTRATION MUST BE COMPLETED IN ITS ENTIRETY AND SUBMITTED TO BALDOR GENERATORS WITHIN 30 DAYS OF START-UP TO QUALIFY FOR ANY WARRANTY CONSIDERATION. |